Emergency Roof Repairs in Hampshire

What we do when we arrive

The first job is stopping the ingress. That usually means mechanically fixed sheeting over the affected area rather than a tarpaulin held down with blocks, which the next gust will just whip off again. We take any loose material off the roof so it can't fall, and cordon off anything unsafe at ground level.

Where we can make a permanent repair safely there and then, we will. Where we can't — because of wind, darkness or the extent of the damage — we'll secure it properly and come back as soon as conditions allow.

Insurance: what to capture

Photograph the damage from inside and out before anything gets moved, keep any tiles or debris that came down, and note the date and time it happened. We'll give you a written record of the call-out, our make-safe work and the recommended permanent repair — which may help an insurer or loss adjuster review the incident.

1. 01

   Tell us what has happened

   One call, plain questions: what you can see, where the water's coming in, and how long it's been going on.

2. 02

   We assess the immediate risk

   We work out whether anything's unsafe below the roof, and whether it can wait until daylight or needs us now.

3. 03

   Make-safe or emergency repair

   Mechanically fixed sheeting, securing anything loose, or a targeted repair if conditions allow it.

4. 04

   Permanent repair where required

   We'll explain in writing what lasting work is needed, quote it properly, and there's no obligation to use us.

Reducing the odds next time

Most of the emergency call-outs we attend in Hampshire were actually foreseeable: mortar ridges that were already cracked, verges that had already lost their pointing, gutters that hadn't been cleared in years. Once the emergency's dealt with, we'll tell you which details on your roof look like the next likely failure — and it's entirely your call whether to act on it.