We first establish what is unsafe and how water can be limited. Permanent repairs are then scoped when the roof and conditions can be assessed properly.
When a Christchurch roof problem is urgent
Water entering rooms, an exposed roof deck, displaced ridge material or anything loose above people should be treated as urgent.
- Move people and belongings clear of the affected area
- Keep away from bulging ceilings
- Isolate nearby electrics if water is close to fittings
- Do not climb onto a wet or wind-exposed roof
What to do while arranging help
- Use containers only where the ceiling remains sound
- Photograph damage from a safe position
- Note which wind direction and rooms are affected
- Keep pets and children away from fallen material
Assessment and temporary protection
Town-centre terraces, waterside plots and conservatories can restrict ladder and scaffold positions. Access and weather decide what can safely be done at the first visit. A temporary covering is a holding measure, not a substitute for the permanent repair.
- 01
Tell us what has happened
One call, plain questions: what you can see, where the water's coming in, and how long it's been going on.
- 02
We assess the immediate risk
We work out whether anything's unsafe below the roof, and whether it can wait until daylight or needs us now.
- 03
Make-safe or emergency repair
Mechanically fixed sheeting, securing anything loose, or a targeted repair if conditions allow it.
- 04
Permanent repair where required
We'll explain in writing what lasting work is needed, quote it properly, and there's no obligation to use us.
The permanent repair
Once conditions permit, the failed detail can be opened up, matched materials fitted and adjoining areas checked for concealed damage.
Emergency make-safe
- Stop further ingress where it is possible to do so
- Secure dangerous elements — loose tiles, ridge, masonry
- Temporary weatherproofing, mechanically fixed
- Document the damage with dated photographs
Permanent repair
- Assess the underlying damage in daylight
- Replace failed materials and broken battens
- Repair roof structure and underlay where needed
- Complete a properly detailed weatherproof repair
Common questions
What homeowners in Christchurch usually want to know about emergency roof repairs.
Ask us anything- Emergency Roof Repairs — how urgent roof damage is handled
- Dorset — emergency roofing across Dorset beyond Christchurch
- Roof Repairs — the lasting repair after the make-safe
- Drone Roof Surveys — photograph storm damage when flight conditions permit
- Chimney Removal — options for an unstable redundant stack
